Позиция:

Client Advisor

Профессиональная область:

Продажи / Маркетинг

Город:

Москва

Описание вакансии:

Our Client , well-known luxury fashion brand is looking for Client Advisor.

To act as a Brand Ambassador to provide an extraordinary and luxurious experience to the clients, through the promotion of brand history, craftmanship, quality of materials and creativity.

Responsibilities:

  • Engage in upselling, cross selling and multiple selling for all product categories,

  • Monitor individual sales and achieve performance target and KPI,

  • Strengthen customer relations, and nurture loyal customer base also implementing appropriate CRM tools,

  • Manage customer service quality, to meet customer expectations by offering professional and individual human touch with the customer,

  • Be able to correctly operate the Retail Pro Management system, in all areas relating to stock transfer, payment, stock inquiry and customer database input,

  • Maintain inventory accuracy by properly receive, display and store merchandise according to company guidelines (if shop without a backroom stock assistance),

  • Maintain a safe and clean store environment and implement daily housekeeping duties.

Requirements:
  • 2-5 years’ experience in Fashion/Luxury Sale is a must,
  • Bachelor’s Degree or equivalent is preferred,
  • Manages his/ her image standards on a high level,
  • Strong selling and communication skills are necessary,
  • Excellent relationships skills, self-reliant, friendly and patient,
  • Organization, professionalism, self-confidence,
  • Strong customer service skills,
  • Computer skills and Retail management system knowledge,
  • Goal oriented approach, multitasking,
  • Strong knowledge and/or interest for fashion/luxury industry,
  • Fluent English will be considered a plus.

Terms:

  • Place of work: One of official stores in Moscow city center 

Дата публикации:     15.05.2019
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